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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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RJ Fullerton

February 18, 2025

5  out of  5
rating by RJ Fullerton
"Devyn made the process of switching to State Farm very easy, she was extremely patient and very informative, all while helping every step of the way."
We responded:
"RJ, thank you very much for taking the time to leave Devyn and our team this great review. We appreciate your valued business. -- Bruce"
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Michael Rainwater

February 4, 2025

5  out of  5
rating by Michael Rainwater
"Christina did a great job in helping us navigate through a complex insurance need!"
We responded:
"Thank you, Michael. We appreciate you taking the time to give Christina and our office this great review. -- Bruce"
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Violeta Svetlik

February 4, 2025

5  out of  5
rating by Violeta Svetlik
"Excellent service by Christina! We were shopping for new service in hopes to lower our premiums and I submitted an online application for a quote. I didn’t expect a call but was contacted on the following day and the process was effortless. Christina and I did a lot of the discussions over text because it was easier for me and on the end I end up saving a decent amount of $$. She provided all the details I needed and even provided a comparison between my old coverage and the new proposed quote. Thank you for the great customer service and prompt responses, Christina!"
We responded:
"Thank you for taking the time and giving Christina and our office this great review Violeta. We appreciate the opportunity to earn your valued insurance business. -- Bruce"
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Tomas Vega

January 31, 2025

5  out of  5
rating by Tomas Vega
"Just added a new bundle to an existing policy with Devyn. Excellent experience! Kept me informed every step of the way, and provided information for every single question I had. Easily one of the best customer service experiences I have ever had regarding insurance policies."
We responded:
"Tomas, thank you for taking the time to give Devyn and our office this fantastic review. We appreciate your valued business. -- Bruce"
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Heather Davies

January 29, 2025

5  out of  5
rating by Heather Davies
"I’ve had other agents at State Farm but Christina Ramon is by far the best agent I’ve had She is always ready to help."
We responded:
"Heather, we appreciate you! Thank you for giving Christina and our office the great review. -- Bruce"
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brandon strawn

January 24, 2025

5  out of  5
rating by brandon strawn
"Bruce Woods and Monique Leal are the best. Heck yeah."
We responded:
"Glad we could take care of you sir. -- Bruce"
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Teresa Flores

January 14, 2025

5  out of  5
rating by Teresa Flores
"Excellent Service!!!! Today 1/14/25 I called in for information regarding my policy and was blown away by the A-1 customer service that Devyn provided. Not only was she able to answer all the questions I had, but went above and beyond by providing additional information I needed to know! Overall I felt that she meet all my needs and made me feel I was in good hands! Thanks Devyn!"
We responded:
"Thank you, Teresa! We appreciate the feedback on Devyn and her great customer service. We look forward to taking care of your car insurance and other insurance needs for a long time. -- Bruce"
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Brian Lacey

January 14, 2025

5  out of  5
rating by Brian Lacey
"Great service and a great auto rate as well. Very helpful all the way around."
We responded:
"Hey Brian, thank you soo much for taking the time to give our office this great review. I am glad we were able to take care of your car insurance needs with a great rate. We appreciate you. -- Bruce"
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Arturo Munoz

January 9, 2025

5  out of  5
rating by Arturo Munoz
"I’ve been with Farm Bureau for about 18 years. They’re very high. I got with Christina. Everything went very smooth and also got a good price. Very satisfied. Thank you, Christina for helping me out. Will definitely recommend other people."
We responded:
"We appreciate your insurance business Arturo. We also appreciate you taking the time to leave us and Christina a great review. -- Bruce"
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Toni Lopez

January 8, 2025

5  out of  5
rating by Toni Lopez
"Thank you for your help Christina it’s greatly appreciated and got things done quickly and was very friendly and understanding God Bless"
We responded:
"Thank you, Toni! We appreciate your business and thank you for taking the time to leave us and Christina this great review. -- Bruce"
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Nilda Castillo

November 26, 2024

5  out of  5
rating by Nilda Castillo
"Very friendly"
We responded:
"Nilda, thank you for taking the time to send a great review! We appreciate you and your valued insurance business. -- Bruce"
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Terry Dukes

November 17, 2024

4  out of  5
rating by Terry Dukes
"I would like to thank Devyn Kelley for being very polite and knowledgeable upon opening my account"
We responded:
"Terry, I would like to personally thank you for your review. I am glad you enjoyed your interaction with Devyn. We appreciate your business and look forward to taking care of all of your insurance needs. -- Bruce"
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Raul Padilla

November 5, 2024

5  out of  5
rating by Raul Padilla
"We had the pleasure of working with Christina, and she attended to us in a timely manner. We appreciate her assistance and getting us the best deal possible! I couldn't recommend them enough!"
We responded:
"Raul, Thank you for taking the time to give Christina and our office this great review. We welcome you to our SF Family! Glad we could assist you in obtaining your car insurance on your new vehicle. -- Bruce"
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Falyn Petrie

October 17, 2024

5  out of  5
rating by Falyn Petrie
"Just switched over to State Farm from TX Farm Bureau and literally SAVED SO MUCH for car insurance. Christina was informative but not pushy at all and applied every discount available. Extremely helpful and offered her assistance going forward."
We responded:
"Falyn, thank you soo much for taking the time to leave Christina and our office this review! Welcome to State Farm and our family. We appreciate your valued insurance business. -- Bruce"
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Mr Stone

August 21, 2024

5  out of  5
rating by Mr Stone
"Was very helpful and walked me through perfectly and patiently."
We responded:
"Thank you, Mr. Stone! We appreciate your business and your taking the time to give us a review. I am glad everything went well for you. -- Bruce"
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Kathleen Hamilton

August 1, 2024

5  out of  5
rating by Kathleen Hamilton
"Great customer service and rates. Christina was very helpful updating my policy and answering all my questions today."
We responded:
"Thank you so much for your 5-star review! We're thrilled to hear that you had a great experience with our customer service and rates. Christina will be delighted to know that she was able to assist you effectively with updating your policy and answering your questions. Your satisfaction is our top priority, and we appreciate your kind words. If you need any further assistance, please don't hesitate to reach out."
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Deitte Garza

July 19, 2024

5  out of  5
rating by Deitte Garza
"Just switched over to State Farm from TX Farm Bureau. Was able to drop my payment almost $50/month. Christina was persistent but not pushy at all and tried to get me every discount she could."
We responded:
"Thank you so much for your kind review! We're thrilled to hear that you had a positive experience switching over to State Farm and that we could help you save on your monthly payment. Christina is indeed a dedicated member of our team, and it's wonderful to know she was able to assist you in finding every possible discount. We're here to provide excellent service and support for all your insurance needs. Welcome to the State Farm family! -- Bruce "
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SilverEclipse07

July 16, 2024

5  out of  5
rating by SilverEclipse07
"Christina was awesome, very helpful and detailed during the whole process. Thank you again Christina, like a good neighbor State Farm is there, and got Christina 👍🏽"
We responded:
"Thank you so much for taking the time to leave Christina our office this great review. We appreciate your business and look forward to taking care of your insurance needs for years to come. -- Bruce"
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Nicole Sudduth

June 6, 2024

5  out of  5
rating by Nicole Sudduth
"Working with Devyn (and everyone on this team) is always a smooth and easy process! They are always quick to communicate, goes above and beyond to ensure you are taken care of, and offer great, competitive rates. We will always bundle and choose Bruce Woods State Farm!"
We responded:
"Thank you, Nicole! We appreciate your taking the time to give Devyn and our office this great review. We appreciate your valued business. -- Bruce"
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PHIL Pratt

May 29, 2024

5  out of  5
rating by PHIL Pratt
"Bruce Woods State Farm has always gone above and beyond for me. Thank you Christina for your help today."
We responded:
"Thank you, Phil! We appreciate your business and you taking the time to leave our office and Christina this great review. -- Bruce"
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P J S David

May 20, 2024

5  out of  5
rating by P J S David
"Christina Ramon did a great job assisting me with updating my auto insurance. It didnt took an entire day just to get things done."
We responded:
"Great! Thank you for the review! Glad Christina took care of you...-- Bruce "
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Crystal Lopez

May 16, 2024

5  out of  5
rating by Crystal Lopez
"I've been with Bruce E. Woods (State farm) since I moved back to Texas 2020. I have had nothing but exceptional quick service. Devyn is amazing and has been quick to return my message via text and email. As well as explaining everything to me so I completely understand! Hands down best service ever."
We responded:
"Thank you Crystal for the great review! We appreciate you taking the time to tell us about Devyn's amazing service! We appreciate your valued business. -- Bruce"
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Dennis Rocheleau

April 26, 2024

5  out of  5
rating by Dennis Rocheleau
"Emailed information on additional vehicle this morning. Got a response within minutes. Confirmed coverage and ins card via email in less than an hour. Great office to work with."
We responded:
"Thank you, Dennis! We appreciate your review and glad you liked our prompt service. -- Bruce"
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Jennie Potter

April 25, 2024

4  out of  5
rating by Jennie Potter
"Misty was great to work with. We went in for auto insurance and she was very helpful. She answered all our questions and made us feel welcome as newcomers to the area. Thank you Misty!"
We responded:
"Thank you, Jennie! We appreciate your review for Misty and the office. Welcome to the Victoria area! -- Bruce"
Profile photo of Marty Potter

Marty Potter

April 25, 2024

4  out of  5
rating by Marty Potter
"Misty was very friendly and helped us with what we needed. She made it a very pleasant experience. Thank you!"
We responded:
"Thank you, Marty! I am glad that Misty was able to help you with what you needed while making it a pleasant experience! We appreciate your business. -- Bruce"